Copal Tulum Hotel

Private pool was nice. Staff was over the top amazing. Location was pretty good; withing in walking distance of some shops and cafés. On site restaurants were wonderful and so was restaurant staff.

The hotel and room were beautiful. It’s a very tranquil space. Staff were attentive and helpful! Overall a lovely hotel and the concierge service by WhatsApp worked really well.

Beautiful hotel in a new neighborhood with super friendly and always very helpful staff! Spacious rooms, 2 nice restaurants with a jungle atmosphere, where you can also have breakfast. Taxis are always arranged within 3 minutes. You can choose rooms with a small private pool or without one, we didn't use the pool. In short, a lovely, not overcrowded hotel!

I went to Tulum for my friends 30th birthday and we stayed at Copal and had the best time! Firstly the hotel is beautiful! It feels like you’re in a tropical jungle with trees and plants throughout the hotel. Our apartment was lovely – we had a three bedroom apartment with a rooftop pool. The apartment was nicely decorated, it was airy and very spacious. There are two restaurants on site and both of them are great! The main pool is in the centre of the hotel; surrounded by trees and it’s so peaceful. What we also really liked is that there are so many extra things offered by the hotel including morning yoga, bikes for rent, massages etc which added such a nice touch to our stay. However the best thing about Copal is definitely the service! From the front desk, to the restaurant, to maintenance - everyone made sure we had a great experience during our stay. Special shoutout to Johnny and Samir who always went above and beyond for us! Highly recommend staying here!

This isn't my first time in Tulum and I did a solo trip and I must say this will definitely not be my last. From day one of my arrival the property is clean welcoming and makes you feel like you're a jungle oasis availability off two pools and Yoga in the morning was all great things I look forward to.